Safe Play Commitment

Play Smart, Stay Safe
with bd91 Responsible Gaming

bd91 is committed to providing a safe, fair, and responsible betting environment for all players across Bangladesh. Our comprehensive set of responsible gaming tools gives you full control over your experience — so gambling always stays entertaining, never harmful.

21+ Age Restriction
24/7 Support Available
SSL Secured Platform
Free Self-Exclusion Tools

Our Responsible Gaming Pledge

At bd91, responsible gaming is not a checkbox — it is a core part of how we operate. We believe gambling should be an entertaining activity enjoyed within safe limits. Every tool, every policy, and every member of our support team is here to help you stay in control. If you ever feel that your gambling habits are changing, bd91 has the resources and the team to help you take action immediately.

Responsible Gaming Tools at bd91

bd91 provides a full suite of free, easy-to-use tools that put you in charge of your gambling activity. Access all tools directly from your account dashboard at any time.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your bd91 account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.

Instant Effect
Session Time Limits

Define a maximum play session duration. When your session timer expires, bd91 will alert you and can automatically log you out of your account, ensuring you take regular breaks from gambling.

Fully Customisable
Time-Out / Cool-Off

Take a short break from bd91 for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot access your account, place bets, or make deposits. The period cannot be shortened once activated.

1 Day – 30 Days
Self-Exclusion

If you need a longer break, bd91 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is suspended and you will not receive any marketing communications from bd91.

Up to Permanent
Loss Limits

Set a maximum loss threshold over a daily, weekly, or monthly period. Once you have lost that amount, bd91 will prevent you from placing further bets until your limit period resets, protecting your bankroll automatically.

Auto-Enforced
Reality Checks

Enable regular pop-up reminders that appear during gameplay showing how long you have been playing and your net win or loss for the session. Reality checks keep you grounded and informed while enjoying cricket betting or casino games on bd91.

Every 15–60 Min
21+

Strict 21+ Age Policy

bd91 operates strictly for adults aged 21 years and above. We perform mandatory age and identity verification on all new accounts opened by players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all of Bangladesh. Any account found to belong to a person under 21 will be suspended immediately and all associated funds reviewed. We ask all adults to keep their account credentials private and to prevent minors from accessing their devices or accounts.

Recognising the Warning Signs

Gambling is a popular form of entertainment enjoyed by millions. For most players it stays that way. However, for some, gambling can become problematic. Being able to recognise the early warning signs is the first step toward taking back control.

1
Gambling With Money You Cannot Afford to Lose

Using funds set aside for rent, groceries, bills, or family obligations to fund gambling sessions is a significant warning sign. Responsible gambling means only ever using discretionary entertainment funds — money you are fully comfortable losing.

2
Chasing Losses

Placing increasingly larger bets in an attempt to recover money already lost — known as "chasing" — is one of the most common indicators of problem gambling. At bd91, our loss limit tools are specifically designed to interrupt this pattern before it escalates.

3
Gambling Affecting Personal Relationships or Work

If gambling is causing tension at home, reducing your work performance, or leading you to lie to friends and family about how much time or money you are spending, these are serious signals that professional support may be beneficial.

4
Inability to Stop or Set Limits

Repeatedly trying and failing to cut down on gambling, or feeling restless and irritable when attempting to stop, are clinical indicators of gambling disorder. bd91's self-exclusion and time-out tools provide immediate, account-level enforcement to help break the cycle.

5
Borrowing Money to Gamble

Taking loans, using credit cards, or borrowing from friends and family specifically to fund gambling is a critical warning sign. If you recognise this pattern in your behaviour, we strongly urge you to activate self-exclusion on bd91 immediately and seek professional guidance.

6
Gambling as an Escape from Stress or Anxiety

Using gambling to cope with stress, depression, loneliness, or anxiety — rather than for entertainment — significantly increases the risk of developing a gambling problem. bd91 encourages players experiencing these feelings to speak with a mental health professional rather than turning to gambling for relief.

Quick Self-Assessment

Answer the following questions honestly. If you find yourself saying "yes" to three or more, we recommend speaking with our support team or using our self-exclusion tools right away.

Have you ever gambled more than you planned to in a single session?
Have you tried to win back money that you lost gambling?
Have you borrowed money or sold items to fund gambling?
Has gambling ever caused arguments or tension at home?
Do you feel anxious or irritable when you are not gambling?
Have you ever skipped work, school, or family events to gamble?
Have you hidden your gambling activity from people close to you?

If three or more of these apply to you, bd91 strongly encourages you to activate a time-out or self-exclusion through your account dashboard, or to contact our support team at [email protected] for immediate assistance.

How to Activate Responsible Gaming Tools

Setting up your responsible gaming preferences on bd91 takes less than two minutes. Here is how to get started.

1
Log In to Your bd91 Account

Navigate to bd91.io and sign in using your registered username and password. If you do not yet have an account, you will be prompted to complete registration and age verification before accessing the platform.

2
Open Your Account Dashboard

Click on your username or profile icon in the top right corner of the screen to open the account dashboard panel. From here you can access all account settings including responsible gaming tools.

3
Navigate to "Responsible Gaming"

In the account menu, select the "Responsible Gaming" or "Safe Play" section. You will see a full list of available tools: deposit limits, loss limits, session timers, reality checks, time-out, and self-exclusion.

4
Set Your Preferred Limits

Choose the tool you wish to activate and enter your preferred values. For deposit limits, select daily, weekly, or monthly periods and enter a Taka amount. For time-out or self-exclusion, select your desired duration from the dropdown menu.

5
Confirm and Save

Review your settings and click the confirmation button to activate. Restrictions that reduce your limits (e.g., lowering a deposit cap) take effect immediately. Any requests to increase limits or shorten exclusion periods are subject to a mandatory cooling-off period before they are applied.

Need Help? bd91 Support Is Here 24/7

If you are concerned about your gambling habits, or about someone you know, please reach out to our responsible gaming support team. We are available around the clock, every day of the year, to listen and to help you access the right tools and resources.

Email: [email protected] — include "Responsible Gaming" in the subject line for priority handling.

Live Chat: Available directly within your bd91 account dashboard. Our agents are trained in responsible gaming and can activate account restrictions on your behalf immediately.

Response Time: We aim to respond to all responsible gaming requests within 2 hours. For urgent self-exclusion requests, our team will act within 30 minutes of receiving your message.

bd91 Responsible Gaming Policy

Our Commitment to Safe Play

bd91 is Bangladesh's leading online betting and casino platform, and with that position comes a deep responsibility to protect our players. Responsible gaming is embedded into every layer of how we build and operate bd91 — from account registration flows that verify your age, to automated systems that flag unusual betting patterns for review by our safer gambling team.

We are committed to offering gambling as a form of entertainment. bd91 is not a platform to make money, solve financial problems, or escape personal difficulties. We ask all players to approach bd91 with this mindset, and we provide the tools to help maintain it at all times.

Marketing and Responsible Communications

bd91 does not direct gambling-related marketing at individuals who are under the age of 21, who have self-excluded, or who are in an active time-out period. Players who have requested exclusion from marketing communications will not receive promotional emails, SMS messages, or in-app push notifications from bd91. We review our marketing lists regularly to ensure compliance with these commitments.

During major sporting events such as the BPL season, IPL, and T20 World Cup, bd91 may run promotional campaigns. These campaigns are designed for adult entertainment only and are never targeted at individuals showing signs of problem gambling as identified through our internal monitoring systems.

Under-Age Gambling Prevention

bd91 applies a mandatory age verification process at registration. All players must confirm they are 21 years of age or older and must submit valid identity documents (National ID Card, passport, or driving licence) as part of our KYC process before making any deposit or placing any bet. Accounts where age verification cannot be confirmed are suspended until documentation is reviewed and approved.

We also encourage parents and guardians across Bangladesh to make use of parental control software on shared devices to prevent minors from accessing online gambling platforms. If you believe a minor has gained access to a bd91 account, contact us immediately at [email protected].

Financial Controls and Player Protection

bd91 supports financially responsible gambling by offering free deposit limit, loss limit, and wagering limit tools that players can set independently, without needing to contact support. We also reserve the right to impose limits on accounts where our monitoring systems detect patterns consistent with problem gambling, in line with our duty of care to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all of Bangladesh.

Data and Privacy in Responsible Gaming

Information you provide in connection with responsible gaming requests — including self-exclusion periods, support conversations, and limit settings — is treated with the highest level of confidentiality. This data is used solely to administer your account restrictions and to provide appropriate support. It is never used for marketing purposes. Please refer to our Privacy Policy for full details on how bd91 handles your personal data.

Ready to Play Responsibly on bd91?

Set your limits, explore our games, and enjoy cricket betting and casino entertainment the safe way. Our support team is here whenever you need us. 21+ only.

Access Your Account Visit FAQ Cricket Betting
bd91 is for adults aged 21 and above only. Gamble responsibly. If gambling is causing you harm, visit our Responsible Gaming page.